Privacy Policy and Terms of Service

Last Updated: March 7, 2026

1. Data Controller

TK Web Solutions NYT (Operating under the JA Finland / NYT youth entrepreneurship program, no formal Business ID)

Email: tomi@tk-websolutions.com

Website: tk-websolutions.com

2. What Data We Collect and Why

Contact Form: When you send us a message, we collect your name, email address, optional phone number, and the content of your message. We process this data solely to respond to your inquiry and manage any potential customer relationship (Legitimate Interest).

AI Chatbot: The AI assistant on our website processes the messages you type into it. Please do not share sensitive personal information in the chat. Conversations are processed through a reliable third-party AI service provider strictly for customer service purposes.

Technical Data and Cookies: We collect basic analytics and technical logs (e.g., IP address, browser type) to ensure site security and functionality. Our website uses local storage (localStorage) only for basic UI functionality, such as managing the display frequency of the chat notification. We do not use third-party tracking cookies without your consent.

3. Disclosure of Data to Third Parties

We do not sell, rent, or disclose your personal data to outside parties for marketing purposes.

We use reliable, GDPR-compliant service providers to produce our website and services (e.g., website hosting, email delivery, and AI features). These service providers process data only on our behalf and are committed to complying with the requirements of the EU General Data Protection Regulation (GDPR).

4. Data Retention and Security

We retain data received through the contact form for as long as necessary to handle the inquiry or maintain a customer relationship. Technical log data is automatically deleted from systems in accordance with our service providers' terms.

Data is stored on secure servers, and traffic on our website is encrypted (HTTPS).

5. Your Rights

You have the right to check what data we have stored about you, request the correction of incorrect data, or demand the deletion of your data. You can also restrict the processing of your data.

All privacy-related requests should be sent by email to: tomi@tk-websolutions.com

If you believe we are processing your personal data unlawfully, you have the right to lodge a complaint with the Data Protection Ombudsman (tietosuoja.fi).

6. Terms of Service

Use of the Website: The TK Web Solutions website and its content are protected by copyright law. Unauthorized copying of site content, such as texts and images, is prohibited.

Services and Pricing: The prices and package contents listed on the website are indicative (starting prices). The final price and scope are always agreed upon on a case-by-case basis during an offer or contract. We reserve the right to change prices and service descriptions.

AI Assistant (Chatbot): The site's chatbot is intended to guide and advise on general questions. While we strive for the bot's given information to be accurate, TK Web Solutions is not responsible for any incorrect price estimates or promises the bot may generate.

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